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About Us

We are MIEC, an insurance company that provides medical professional liability insurance to physicians and acupuncturists in Alaska, California, Hawaii and Idaho. We are owned and operated for the benefit of our policyholders, which number almost 7,400.

We were founded in 1975 by physicians during a time when commercial carriers withdrew from the market. Now, some 40 years later, we remain determined to provide our policyholders with low, responsible and stable premiums.

We are seeking a Senior Risk Management Specialist for our Oakland, CA office.

To apply, please send your resume to: recruiting@miec.com

About the role

This senior-level exempt position has the primary responsibility for providing Patient Safety & Risk Management services to MIEC policyholders and staff, with a focus on large medical groups, hospitals, and health care facilities.

The Sr. Risk Management Specialist will work closely with their colleagues in support of our mission. Your daily duties may include:

PRIMARY RESPONSIBILITIES:

  • Respond to policyholder questions and requests for information, and provide advice about medical professional liability and risk management/patient safety (PSRM) issues via telephone, email, and/or letter.
  • Design, plan, and present seminars on a variety of PSRM topics to groups of as few as 4 physicians to larger groups in excess of 100-200.
  • Arrange and conduct surveys of solo and group medical practices in all states in which MIEC insures physicians (duties include review of office, practice systems, and medical records; present evaluation to physicians and staff; and write a report of findings).
  • Participate in research, writing, and editing of PSRM articles, newsletters, and other written materials.
  • Work with risk management specialists in existing groups and with new medium to large group policyholders. Goals of the relationships may vary depending upon the needs of a group (e.g., to help the group develop and implement quality improvement measures that will promote patient safety, decrease physician liability risk, and perhaps enable the group to experience P4P added reimbursement).
  • Work with internal Information Systems and outside organizations/vendors to collect, analyze, and compare MIEC data for the purposes of providing evidence-based information to policyholders; communicate data to policyholders for the purposes of motivating changes to improve patient safety and reduce liability risk.
  • Regular review of relevant local and national literature to identify on-going trends related to reducing malpractice liability risks.
  • Participate in professional organizations as requested.
  • Participate in the conception, preparation and production of special projects as determined by PSRM Director and/or Supervisor.
  • Establish and maintain collegiality and open communication with other departments throughout the company.

About you

  • Applicant must be an analytical and innovative thinker; an ability to analyze and manage data is necessary.
  • Strong written, verbal, and interpersonal communication skills
  • Knowledge of medical concepts and/or an interest in the practice of medicine is essential.
  • Must have excellent presentation and communication skills, both oral (e.g., in person, on the telephone, and speaking to large groups) and written (e.g., competent research, writing, editing and proofreading skills). A writing sample is required.
  • Must be able to communicate effectively with physicians, acupuncturists, advanced practice providers, nurses, medical office staff, and attorneys.
  • Advanced proficiency in Word and Excel is essential.
  • Familiarity with medical practice systems, including electronic medical record (EMR) systems, billing and insurance, and HIPAA requirements is preferred.
  • Cooperative team spirit and strong “people skills” are crucial.
  • Flexible, able to manage pressure and conflicting schedules
  • Exercises independent judgment commensurate with experience
  • Bachelor’s (BS/BA) or nursing degree, preferably in a legal or health-related field, plus training and/or experience in medical risk management, claims, loss prevention or a related field (medical malpractice paralegal work, nursing, hospital risk management). RN is preferred, but not required.
  • Obtain and/or maintain risk management certification (can be undertaken while on the job). Certified Professional in Healthcare Risk Management (CPHRM) is desired but not mandatory.

To apply, please send your resume to: recruiting@miec.com

INFORMATION

  800.227.4527

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