Newsletters

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Managing Your Practice

Managing Your Practice #16 - No news is good news...an unsafe policy
Managing Your Practice #15 - Efficient scheduling
Managing Your Practice #14 - Patient education improves care and reduces liability
Managing Your Practice #13 - Patient safety in a medical office practice
Managing Your Practice #12 - Communication between physicians and other health care providers
Managing Your Practice #11 - Protect your patient's right to privacy
Managing Your Practice #10 - Guidelines to telephone etiquette
Managing Your Practice #7 - Telephone advice programs—benefits and risks
Managing Your Practice #6 - How to manage noncompliant patients
Managing Your Practice #5 - Closing a medical practice upon retirement
Managing Your Practice #4A - Faxing medical records and other confidential data
Managing Your Practice #3 - Patient complaints: How to stop them before they start
Managing Your Practice #2 - How to discharge a patient from your medical practice
Managing Your Practice #1B - How long do we have to keep medical records?

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Special Report Claims Alert

Special Report Claims Alert #42 - Telemedicine update: An industry’s evolution — its
benefits and unresolved barriers
Special Report Claims Alert #41 - Health literacy: A national dilemma
Special Report Claims Alert #40 - Why, why, why do CQI?!
Special Report Claims Alert #39 - When trouble comes knockin’… What to do when legal papers arrive
Special Report Claims Alert #38 - How do I say I’m sorry? Let me count the ways
Special Report Claims Alert #37B - Avoiding allegations of sexual misconduct
Special Report Claims Alert #37A - Challenge for psychiatrists: collaborative treatment with non-physician co-treaters,
Special Report Claims Alert #36 - The physician-patient relationship: An invitation to collaborate
Special Report Claims Alert #35 - Electronic medical records: What to consider
Special Report Claims Alert #34 - HIPAA’s Privacy Act: A compliance primer for the solo and small group practice
Special Report Claims Alert #33 - Disclosure of unanticipated outcomes
Special Report Claims Alert #32A - Medical Assistants: An update on the scope and limits of training
Special Report Claims Alert #31 - The 20th year of AIDS
Special Report Claims Alert #30 - Medication-related claims: The causes and their prevention
Special Report Claims Alert #27 - Failure to treat pain: “Elder abuse” claims threaten MDs
Special Report Claims Alert #26A - California Confidentiality of Medical Information Act: Rules for privacy and release of medical information
Special Report Claims Alert #25A - Use of non-physician clinicians in a medical practice
Special Report Claims Alert #24A - Using e-mail to communicate with patients and health professionals — pros and cons
Special Report Claims Alert #20A - Altered medical records and other charting hazards

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Claims Alert

Claims Alert #17 - Informed Consent Revisited: What is Expected of Physicians
Select state supplement:

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We Get Letters

We Get Letters #14 (July 2008) Topics - Concierge practice; Store-based clinics
We Get Letters #13 (January 2008) Topics - Identifying drug-seeking patients; Reducing liability exposure when treating chronic pain patients; Pain management agreement (Figure 1)
We Get Letters #12 (November 2004) Topics - Specialists and primary care physicians; Triplicate prescriptions; Volunteering after retirement; Clarification of EMTALA
We Get Letters #11 (May 2004) Topics - Sharing office space; Psychiatric medication management and EMTALA changes
We Get Letters #10 (April 2003) Topics - EMTALA and on-call coverage
We Get Letters #9 (August 2002) Topics - HIPAA electronic health care transactions; Privacy rule requirements; Websites
We Get Letters #8 (October 2001, Hawaii only) Topics - Supervision of Certified Registered Nurse Anesthetists; Medical records and privacy of health care Information; Medical records and HIPAA; hiring medical assistants
We Get Letters #7 (June 2001) Topics - HIPAA; Arbitration; Calling MIEC
We Get Letters #6 (December 2000) Topics - Scheduling delays; The use of phone logs; Limits on prescribing medications; Reporting lapses of consciousness; Complementary and alternative medicine
We Get Letters #5 (September 2000) Topics - Practice break-ups; Charging patients for phone calls; Charges for copying medical records; Medications; Surgery discharge advice; When a patient lies to his/her physician; Getting charts from the emergency department
We Get Letters #4 (June 2000) Topics - Wrong number on pager; Creating a website; Legislation website; Refilling drugs for discharged patients; Interpreters; Voice recognition software; Mammograms; Special services for patients; Rubber stamp signatures
We Get Letters #3 (December 1999) Topics - Communicating test results; Liposuction claims; In-office sale of health-related products; Computerized medical records; Recommended reading for physicians; Informed consent resource
We Get Letters #2 (September 1999) Topics - Wrong-site surgery; Antibiotic overuse; Physician websites; Releasing psychiatric medical records
We Get Letters #1 (July 1999) Topics - Needle stick injury; Medications; Practice guidelines; Medical records; Medical office staff; Telemedicine