Understanding How Malpractice Claims Happen

Understanding Malpractice Claims
Wednesday, May 15th, 5:00 pm – 7:00 pm Pacific Time

2 free CAB Category 1 CEUs approved (Live only)
2 NCCAOM Safety PDAs approved

Panel Details

Mistakes in clinical practice happen, despite the best intentions. Join our expert panel of Licensed Acupuncturists and malpractice claims experts as we explore adverse events and malpractice claims in clinical practice. This panel will cover:

  • The most common types of adverse events and malpractice claims
  • Contributing factors that increase claim risks
  • The significance of thorough documentation in claim defense
  • Timely actions to take when responding to potential adverse reactions or incidents
  • Proactive approaches to address patient grievances and prevent escalation into formal claims

Secure your spot now to gain invaluable insights from our expert panelists. Registration is free! Don’t miss out on this opportunity to enhance your clinical practice and deepen your understanding of malpractice claims and how to prevent them. 

2 free NCCAOM Safety PDAs & CAB Category 1 CEUs (Live only) approved.


  • Anthony Von der Muhll, L.Ac, DAOM, DNBAO, FAIPM with AOM Professional
  • Lisa Rohleder, L.Ac., MAcOM with POCA Tech
  • Ashley Hawn, MBA – Accounts and Claims/PSRM Operations Lead at MIEC


  • Ann Marie Trione, LAc, MTCM, MSPH, Direct Account Manager (Acupuncture) at MIEC
  • Benjamin Zappin, LAc with Five Flavors Herbs
Panelist Bios:

Anthony Von der Mull, L.Ac, DAOM, DNBAO, FAIPM

Anthony is a highly respected clinician, educator, and expert witness in acupuncture orthopedics and sports medicine. With over 25 years of experience, he founded AOM Professional and has been teaching Certification in Acupuncture Orthopedics since 2015. Anthony serves as a clinical supervisor at esteemed institutions such as Five Branches University of TCM and the Academy of Chinese Culture and Health Sciences, where he imparts his extensive knowledge to aspiring practitioners.

Notably, he is renowned for his expertise as an expert witness for
the California Acupuncture Board and in civil malpractice
litigation. Currently practicing at the Sports Acupuncture
Clinic/Berkeley Bamboo Clinic in Virginia.

Lisa Rohleder, L.Ac., MAcOM

Lisa has been a licensed acupuncturist since 1994. In 2002 she founded the clinic that would become Working Class Acupuncture and piloted what’s now called the community acupuncture model. She also co-founded the POCA Cooperative and the POCA Technical Institute, the only accredited acupuncture school dedicated to training community acupuncturists. She’s currently a faculty member and Co-Executive Director for POCA Tech, and writes a regular newsletter, Acupuncture Can Change the World.

Ashley Hawn, MBA

Ashley Hawn brings over two decades of expertise in medical professional liability claims to her role as the Accounts and Claims/PSRM Operations Lead at MIEC, a medical professional liability insurer based in Oakland, CA. With a Bachelor of Arts in Political Science from Bates College and an MBA from the University of Oregon.

In her current capacity, Ashley coordinates the MIEC’s Account Collaborative Team (ACT) program and operations for the Claims/PSRM department. Her comprehensive understanding of medical malpractice litigation and professional liability claims is a testament to her proficiency in the industry.