A Discordant Provider-Patient Relationship
This case study was made available to MIEC through our partnership with CRICO. It was written by Barbara Szeidler, CRICO Description Mother’s dissatisfaction with her son’s care ultimately leads to a malpractice claim against the child’s pediatrician. Key Lessons Patient and family anxiety is a factor in how the clinical care plan is understood and followed. A patient with multiple caregivers is best served by a coordinated and focused communication process. Education using the “teach back” method where patients are asked to restate instructions or concepts in their own words is a mechanism to aid in assuring their understanding. Clinical...
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