Knowledge Library

Hospitalist Communication: Risks and Strategies

 “Ineffective care transition processes lead to:   Adverse outcomes for patients, including medication errors, clinical progression of illness, lack of post-discharge follow up and avoidable emergency department visits;  Decreased patient and staff satisfaction; Inappropriate use of resources; and, Financial penalties through reduction in reimbursement from the Centers for Medicare & Medicaid Services (CMS) and other insurers.” The Society of Hospital Medicine (SHM)  Case Study   A 43-year-old married father of three was taken via ambulance to the ED with sudden onset of mid-sternal chest pain as well as numbness and pain radiating to his left arm. History obtained by paramedics included shortness of breath,...

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