2024 Renewal Update

Updated 12/6/2023 

Valued MIEC Members: 

For policies set to automatically renew effective February 1st, 2024, Renewal Invoices will begin being generated by the policy system starting December 2nd, 2022.  We anticipate all policies set to automatically renew by the system will be completed by the end of the day Monday, December 18th.  When your renewal has been completed, you will receive an automated email from a system email address at DoNotReply@miec.com.  This system-generated email will direct you to the MIEC Member Portal, from which you will be able to access your invoice(s), make a payment, and/or access policy documents.  If you have questions regarding access to the new web portal or resetting your password, please visit www.miec.com/miecmemberportalfaqs/.   

Hard copy invoices will be mailed via USPS as soon as they are available, which we anticipate being completed by December 18th.   

If you have received a system-generated notification from DoNotReply@miec.com, you can make a payment online.  (You may wish to check “junk” folders and add miec.com as a safe sender)  

For those MIEC members accessing policy information via the MIEC member portal, you may notice some changes in the appearance.  We are rolling out enhanced functionality in the member portal throughout the months of December and January.

For policies requiring manual renewal, that process will continue beyond December 18th.  For 2024, manually renewed policies primarily fall into two main categories.    

  • Hawaii Policyholders – Due to a filing change with the Hawaii Department of Insurance, Hawaii policies are being manually renewed, and will not run with the automatic batch.  We anticipate these renewals to be completed by January 1, 2024.  Once completed, a system-generated email will be sent to the email address on file, and a hard copy statement mailed.   
  • Custom Accounts – For MIEC members that are part of a group, and/or custom account, these policies will also be manually renewed.  These policies require custom intervention to ensure the policies renew correctly.  Therefore, these policies will be manually renewed.  Once complete, a system-generated email will be sent to the email address on file.  As per our prior communications, group invoicing will be consolidated to the authorized representative.  Notifications will be sent to the administrator/practice manager on file.   

Following online availability, hard-copy invoices will be printed and mailed to MIEC policyholders as soon as possible.  Please note, as per our prior communications group invoices will now be consolidated and billed at the group level.  Individual members of the group will no longer receive separate invoices.  If you have additional questions regarding the MIEC system transition, please visit www.miec.com/miecmemberportalfaqs/.   

If you have questions regarding your renewal invoice, please visit https://www.miec.com/renewal/.  There you will find information regarding rate changes that may be affecting your state, as well as frequently asked questions.   

MIEC offices will be closed for the holidays from Friday December 22nd to Tuesday December 26th, at 8:00am (pacific time); and Friday December 29th.   

We sincerely appreciate the continued trust you have placed in MIEC as your professional liability partner.