This resource was made available to MIEC through our partnership with Candello. It was written by Hannah Tremont, MPH In today's complex health care environment, preventing harm requires more than reviewing past events; it requires identifying risks before they lead to safety incidents or malpractice claims. At Candello's 2025 Summit session, Raising the Bar for Risk Assessments, three subject matter experts examined the evolution of CRICO and Candello’s Risk Assessment Program and shared strategies to strengthen safety culture across organizations. They outlined two primary assessment models—the Risk Appraisal Process (RAP), which evaluates entire organizations, and the Service Line Risk Assessment...
This resource was made available to MIEC through our partnership with Candello. It was written by Hannah Tremont, MPH Data literacy involves the ability to read, understand, create, and effectively communicate data-driven insights. Based on a global Qlik report with insights collected from more than 1,200 C-level executives and 6,000 employees, 89 percent of C-level executives expect their team members to be able to explain how data has been used to inform their decisions, yet only 11 percent of employees are fully confident in their ability to read, analyze, and communicate data. Health care organizations are increasingly prioritizing data literacy...
Navigating the Risks and Benefits of AI in Clinical Diagnosis
This resource was made available to MIEC through our partnership with Candello. It was written by Hannah Tremont, MPH Artificial Intelligence (AI) technologies can potentially transform health care services. Although numerous questions and risks remain regarding AI’s integration into health care, the potential benefits of optimizing services and mitigating risks are significant. As most health care systems assess the various risks and advantages of safely and ethically incorporating AI into their operations, Candello examines malpractice claims data where AI may have a significant influence: diagnosis. In a recent Candello webinar discussing AI’s integration into health care services, the presenters discussed...
This resource was made available to MIEC through our partnership with Candello. It was written by Hannah Tremont, MPH Nearly half of health care workers in the U.S. experience burnout, and the post-pandemic exodus from the field has only amplified the strain on the remaining workforce. Given this reality and the links between health care worker well-being and patient safety, it is crucial to understand the implications of burnout on patient outcomes and the potential avenues for comprehensive solutions. A commentary published in the American Journal of Medicine, co-authored by Daniel Shapiro, PhD, Senior Partner and Executive Director of the...
How EHR Documentation Practices Directly Affect Medical Liability
In the event of a medical malpractice lawsuit, a physician's defense relies primarily on the documentation of the care they provided. In the healthcare industry, it is often stated, "If it isn't documented, it didn't happen." While Electronic Medical Records (EMRs) have introduced improvements in healthcare documentation, Candello's 2024 Benchmarking Report on Documentation indicates that the likelihood of a medical professional liability (MPL) case closing with an indemnity payment increases by 140% when there are indications of inadequate documentation of patient encounters. Furthermore, the cost of defense significantly escalates due to the difficulty in securing defense experts and the necessity...