Knowledge Library

ADA Website Compliance

Most healthcare providers and other business owners know that they must make their physical environment accessible for all members of the public, including those with disabilities, as required under Title III of the Americans with Disabilities Act (ADA). However, some may not be aware that accessibility also extends to the virtual environment; websites must also comply with accessibility requirements under the ADA. Recently, MIEC has fielded a number of calls from concerned members regarding how they can comply with accessibility requirements for their websites. Many of these calls have come from the acupuncture community, although this issue exists for all...

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Test Result Management Key to Accurate and Timely Diagnosis

The failure to follow up on imaging, test and lab results is a widespread issue that continues to pose challenges to patient safety. As in years past, ECRI Institute named Missed and Delayed Diagnosis as one of its Top 10 Patient Concerns for 2020 and noted that mismanagement of test result have long been a primary contributing factor to errors in diagnosis. Although the complexity of the diagnostic process means that many factors contribute to missed and delayed diagnoses, system factors such as test result management play a significant role. A 10-year analysis of 124,000 medical professional liability cases revealed...

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Masks in the Medical Practice: Can Patients Refuse?

Public health officials and regulatory bodies have been clear that those working, visiting or being treated in a healthcare setting should wear face masks to reduce the spread of COVID-19. While face masks and their overall effectiveness have been questioned by some, wearing a cloth face covering has been shown to reduce the rates of COVID transmission in the population and may even reduce the severity of illness for those who are infected. For this reason, it is recommended that all healthcare providers require patients to wear face masks when they are receiving medical care. Unfortunately, some patients are unable...

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Reopening Medical Practices after COVID-19: What to Consider

Recent studies show that one in three Americans delayed medical care as they coped with the financial losses and stress caused by COVID-19. As stay-at-home restrictions loosen nationwide and the economy slowly begins to reawaken, health care providers are contemplating the reopening of their practices. To assist MIEC members as they prepare to provide care to their waiting patients, MIEC offers the following recommendations, based in part upon guidelines from federal, state, county, and medical specialty societies. See MIEC’s COVID-19 Resource Center for additional information. Before Reopening: There are several considerations that providers should explore to be prepared and ultimately...

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FAQs: COVID-19 Informed Consent

Q: Can I be sued if a patient contracts COVID-19 after coming in for an office visit? A: Yes, although plaintiffs may have a difficult time substantiating the origin of the infection given that the typical patient will have multiple opportunities for potential exposures. Medical practices should implement reasonable protocols to mitigate risk of infection to both patients and employees, such as those required by state and local public health officials and infection control guidelines put forth by the CDC and OSHA. Q.) Should I require my patients to sign a waiver absolving me of liability related to COVID-19? A.)...

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